Associate Account Manager Northern Emirates

About the role

Fresha is seeking an Associate Account Manager for the Northern Emirates to join its fast‑growing global team. Reporting to the Account Manager Team Lead, you will work from the Ajman office five days a week, building strong relationships with partner salons, spas and wellness centres and driving revenue on the Fresha platform.

Key responsibilities

• Meet KPIs on monetisation, retention and revenue growth by proactively educating partners on platform value.
• Analyse account reports and execute upsell plans to increase monetised revenue from existing clients.
• Maintain high partner satisfaction through regular online video meetings and responsive support.
• Collaborate with internal teams to ensure consistent partner experience and smooth onboarding.
• Track and report performance metrics to the Account Manager Team Lead.

Required profile

• Fluent Arabic speaking (mandatory).
• Self‑motivated and able to work autonomously in a fast‑paced environment.
• Strong communication and relationship‑building skills.
• Willingness to work onsite five days a week.

Required skills