Baggage Services Agent at Dubai World Central
dnata · Dubai
Job description
About the role
As a Baggage Services Agent at Dubai World Central (DWC), you will ensure safe and efficient handling of passenger baggage throughout the airport operation. You will work closely with both internal and outsourced teams to meet service level agreements and maintain high standards of safety and customer satisfaction.
Key responsibilities
- Lead safety briefings at the start of each shift and intervene promptly on safety risks.
- Organise daily baggage operations, including sortation, loading, off‑loading, arrival, transfer and departure activities.
- Monitor equipment serviceability and take corrective action on breakdowns.
- Maintain accurate shift records and documentation.
- Coordinate with supervisors and stakeholders, escalating operational issues when required.
- Provide guidance, performance feedback and workload distribution for team members.
Required profile
- High School Certificate.
- 2–4 years of experience in business administration, aviation, ground handling or customer service.
- English proficiency at Level 4 (internal candidates).
- Valid UAE driving licence or home‑country licence (preferred).
- Strong written and spoken communication skills.
Required skills
What we offer
- Attractive tax‑free salary.
- Travel benefits exclusive to the aviation industry.
- Opportunity to work with one of the world’s largest air service providers.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 week ago
Expires 1 month from now
34 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
dnata
Dubai
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Related job offers
-
Procurement Controller – Cabin & IFE (Procurement & Retrofits)
Emirates Dubai -
Cabin Crew – Join Emirates' Flight Team
Emirates Dubai -
Receptionist – Front Desk & Administrative Support
Noorka Logistics Dubai -
Assistant Specialist – Border Control
Emirates Drug Establishment مؤسسة الإمارات للدواء Ras al-Khaïma -
Associate Manager - Operations
Wesco Doubaï