Banquet Supervisor

About the role

W Hotels Abu Dhabi is looking for a Banquet Supervisor. The role ensures that staff work as a cohesive team, meets guest needs and keeps banquet areas and table settings to company standards.

Key responsibilities

• Inspect staff grooming and attire and communicate with guests and departments so their needs are met.
• Respond to and fulfil special banquet event arrangements.
• Set up banquet rooms, keeping them clean and arranging furniture and equipment properly.
• Inspect and maintain table set-ups for cleanliness, neatness and alignment with group requirements and company standards, resolving any problems.
• Document pertinent information in the department logbook.
• Assist management with hiring, training, scheduling, evaluating, counselling, disciplining and coaching employees.
• Maintain positive working relationships and follow company safety and security policies, reporting accidents and unsafe conditions and completing required safety training.
• Welcome guests, anticipate their service needs, assist people with disabilities and speak clearly and professionally, including answering phones with good etiquette.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Physical ability to stand, sit or walk for long periods, lift and move objects up to 50 pounds unaided and over 75 pounds with assistance, and to climb stairs and uneven surfaces.