Barista - Luxury Hotel Coffee Bar

About the role

Sofitel Dubai Downtown, a 5-star luxury hotel in Downtown Dubai, is hiring a full-time Barista. The barista prepares and serves handcrafted hot and cold beverages such as specialty coffees, teas and fresh juices, while delivering attentive, high-quality customer service. The role also covers beverage quality control, outlet cleanliness and sanitation, and routine stock replenishment.

Key responsibilities

• Prepare and serve espresso, cappuccino, latte and other specialty drinks with consistent quality and presentation.
• Operate and maintain coffee equipment, keeping it clean and in line with manufacturer specifications.
• Take orders and process payments through the point-of-sale system, and handle cash transactions accurately.
• Maintain a clean, organised work area following food safety and hygiene standards, and manage waste responsibly.
• Assist with inventory management and restocking, tracking stock levels and reporting shortages.
• Perform latte art and customise specialty beverages to enhance the customer experience.
• Reconcile the register at the end of each shift and respond professionally to customer feedback, escalating issues to management when needed.
• Take part in opening and closing procedures, including equipment setup and breakdown.

Required profile

• Barista training certification or equivalent professional qualification.
• At least 2 years of professional experience in specialty coffee or luxury hospitality environments.
• Exceptional communication skills and a commitment to consistent, guest-centric service.

Required skills

• Advanced proficiency in coffee brewing methods and specialty beverage preparation.
• Latte art execution.