Bellman – Guest Services at La Suite Dubai Hotel

About the role

The Bellman provides first‑impression service to guests at La Suite Dubai Hotel & Apartments, ensuring a smooth and welcoming arrival experience. You will work at the bell desk, assisting with luggage, transportation, and guest inquiries while maintaining a tidy lobby environment.

Key responsibilities

• Anticipate and respond to all guest needs and inquiries.
• Operate the bell service desk efficiently on a daily basis.
• Maintain comprehensive knowledge of hotel rooms, rates, facilities, food & beverage outlets, spa, and promotions.
• Keep the lobby clean, tidy, and presentable at all times.
• Greet guests politely, assist with luggage, and manage luggage storage.
• Coordinate delivery of messages and items to guest rooms.
• Support guests requiring special attention.
• Arrange transportation, including taxis, private cars, and limousines.
• Assist other hotel departments as needed.

Required profile

• Minimum 1 year experience in a similar bell service or front‑desk role.
• Hospitality background preferred.
• Fluent in English; additional languages are a plus.
• Calm, courteous, and attentive to guest needs.

Required skills

• Proficiency in Opera property‑management system.

What we offer

• Opportunity to work in a modern hotel located near Dubai Media City and Palm Jumeirah.
• Dynamic, multicultural team environment.
• Career development within Minor International’s hospitality portfolio.