Bilingual Receptionist

About the role

Loveena Maison, an international luxury beauty and aesthetics brand, seeks a bilingual receptionist to be the first point of contact for clients in Dubai. The role focuses on delivering a premium, memorable experience while supporting administrative and commercial teams.

Key responsibilities

• Welcome clients, patients, and visitors with professionalism, warmth, and discretion.
• Manage in‑person, phone, email, and WhatsApp communications and coordinate appointments, consultations, and treatment schedules.
• Maintain accurate client records, contracts, forms, and other administrative documentation.
• Support daily administrative activities for commercial and operational teams.
• Ensure reception and client areas remain immaculate and aligned with the brand’s luxury image.

Required profile

• Fluent English (mandatory) with excellent verbal and written communication skills.
• Previous experience in reception, hospitality, customer service, or administrative roles.
• Highly organized, proactive, service‑oriented and able to multitask in a fast‑paced environment.
• Professional appearance suitable for a luxury environment.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with CRM or ERP systems (advantage).