Boutique Manager – Luxury Retail (Dubai)

About the role

Foreground LLC is partnering with a chocolate house in the UAE to appoint a Boutique Manager for a flagship location in the Jumeirah area. The role is the brand’s ambassador in the most visible boutique, responsible for delivering a seamless luxury retail experience and leading a high‑performing team.

Key responsibilities

• Own the full boutique P&L, including sales targets, budget planning, and cost control.
• Drive the overall client journey, ensuring personalized and memorable service experiences.
• Lead a team of sales advisors, supervisors, and support staff with clarity and consistency.
• Implement brand directives on visual merchandising, store layout, and seasonal presentations.
• Analyse sales data, client behaviour, and team performance to inform decision‑making.
• Ensure compliance with internal SOPs, safety standards, and loss‑prevention practices.
• Act as the key point of contact for internal departments such as merchandising, marketing, and training.
• Represent the boutique in management meetings, contributing operational insights and team feedback.

Required profile

• Minimum 5 years of experience in retail management, with at least 2 years in a managerial role.
• Proven success in managing boutique teams, client‑eling strategies, and luxury sales growth.
• Deep understanding of premium customer behaviours, retail trends, and experiential retailing.
• Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams.
• Fluent in English; proficiency in Arabic is a must.
• Presentable, articulate, and confident when engaging with high‑profile clientele.