Butler – Luxury Hospitality

About the role

Atlantis Resorts is seeking a dedicated Butler to deliver personalized, high‑end service to guests staying in its luxury suites on Palm Island. The role involves anticipating guest preferences, managing suite preparation, and ensuring a seamless, memorable experience from arrival to departure.

Key responsibilities

• Prepare and stage suites according to guest specifications prior to arrival.
• Greet guests at the porte cochère, escort them to their suite, and conduct in‑room check‑in.
• Handle luggage, personal belongings, and any special requests with discretion.
• Coordinate dry‑cleaning, laundry, and wardrobe services.
• Create and manage guest itineraries, including reservations, activities, and transportation, communicating details to relevant departments.
• Maintain close collaboration with housekeeping, concierge, and other hotel teams to fulfill guest needs promptly.

Required profile

• Bachelor’s degree in hospitality management or a related field.
• Minimum of 2 years’ experience as a Butler in a luxury hotel or resort.
• Strong teamwork, organizational abilities, and capacity to multitask in a fast‑changing environment.
• Excellent command of English and a customer‑focused mindset.

Required skills

What we offer

• Competitive tax‑free salary paid in AED.
• Generous food and beverage privileges and discounted rates at all Kerzner properties worldwide.
• Comprehensive health insurance with dental coverage.
• Annual home‑flight allowance, life insurance, and incentive programs.