Call Center / Customer Service Representative - Arabic Speaker
IBT: No. 1 Outsourcing Company in Middle East · Doubaï
Job description
About the role
We are looking for a bilingual Arabic‑English Customer Service Representative to join our 24/7 call centre in Dubai. The role involves handling inbound calls, chats and emails while ensuring cases are resolved efficiently.
Key responsibilities
- Handle calls, chats and emails in a professional manner.
- Follow up on open cases and see them to closure.
- Escalate necessary cases to the appropriate teams.
- Work in rotating shifts to support 24 × 7 operations.
Required profile
- Strong spoken and written communication skills in both Arabic and English.
- Minimum 2 years call centre experience, with at least 1 year local experience.
- Graduation in Business Management (minimum qualification).
- Available to start immediately.
Required skills
- Fluent Arabic communication.
- Fluent English communication.
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Published 11 hours ago
Expires 1 month from now
10 views · 0 interested
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IBT: No. 1 Outsourcing Company in Middle East
Doubaï
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