Client Solutions Intern - Commerce GBS (Summer 2027)

About the role

The Client Solutions team builds long-term partnerships by delivering campaign services and supporting the growth strategies of direct clients and agencies. The Client Solutions Intern supports this team in delivering full-funnel advertising solutions for TikTok's key clients across service industries, working alongside Client Solutions Managers and Business Partnership Managers. The internship gives hands-on experience in pre-sales research and post-sales campaign execution, with exposure to real client work and cross-functional collaboration.

Key responsibilities

• Support post-sale client relationships with advertisers, helping with day-to-day campaign management and communication
• Collaborate with Business Partnership Managers on pre-sale research and pitch preparation, focusing on product solutions and advertising strategy
• Help create and optimize client ad strategies using TikTok for Business products, including organic, branding, brandformance and performance products
• Support the adoption of TikTok's auction platform and tools, including technical support and real-time analysis under team guidance
• Analyze campaign performance data to give clients data-driven insights and help improve advertising offerings
• Assist in preparing business review materials and building long-term client relationships
• Maintain records of pending and campaign plans, schedules and ad inventory availability
• Contribute to team knowledge and documentation, and work with product and engineering teams to surface client issues and gather market feedback
• Work with creative teams on creative insights and strategies, and with measurement partners to explain how advertisers measure success
• Stay current on ad policy updates and assist the Ad Operations team in verifying ad specifications and rates
• Support the Organic team in helping clients strengthen their organic presence alongside paid activities

Required profile

• Currently pursuing an undergraduate degree in Business, Marketing, Advertising, Data Analytics or a related discipline
• Analytical mindset, excellent communication and interpersonal skills, and strong organizational skills
• Detail-oriented, self-motivated and eager to learn in a fast-paced environment
• English used as a working language; preferred: familiarity with TikTok as a platform

Required skills

• Basic SQL and proficiency in Excel
• Preferred: advanced SQL and advanced Excel, familiarity with digital advertising platforms, basic understanding of KPIs such as CPM, CPA, CTR, ROAS and conversion metrics, and experience with internships or projects in digital marketing, e-commerce or tech