Club Receptionist

About the role

The Club Receptionist is responsible for providing front‑desk support, handling guest inquiries, and maintaining accurate records using computer systems. This position ensures a professional and welcoming environment for all guests.

Key responsibilities

• Enter, update, and retrieve information from computer databases, reservations systems, and point‑of‑sale terminals.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date‑stamping and distribution.
• Maintain both computer‑based and paper‑based filing systems for records and reports.
• Welcome guests, address service needs, assist individuals with disabilities, and uphold company appearance standards.

Required profile

• Follow company policies, maintain confidentiality, and protect company assets.
• Communicate clearly and professionally in person and over the phone.
• Develop positive working relationships and support team goals.
• Ability to lift and move objects up to 10 pounds without assistance.

Required skills

• Proficiency with word processing software.
• Proficiency with spreadsheet software.
• Proficiency with database software.
• Experience using point‑of‑sale systems.