Cluster Sales Manager - Corporate, Groups & MICE

About the role

JA Resorts & Hotels is looking for a proactive Cluster Sales Manager to grow corporate, groups and MICE business across its two hotel destinations, JA Ocean View Hotel and JA Hatta Fort Hotel. The role covers assigned UAE territories and key accounts, turning meetings, incentives, conferences, events and group enquiries into confirmed revenue.

Key responsibilities

• Develop and run prospecting plans for assigned UAE territories and named corporate, government, TMC and DMC accounts
• Identify decision-makers, procurement teams, event planners and intermediaries, and generate business through calls, appointments, networking, presentations and site inspections
• Grow production from existing accounts and reactivate new opportunities, including Corporate FIT business
• Secure residential and day meetings, conferences, incentives, training programmes, corporate events and group business
• Work with the Leisure Sales Manager on shared opportunities and travel trade relationships
• Qualify enquiries, prepare tailored proposals with Revenue Management, Events and Operations, and manage opportunities through negotiation, contracting and confirmation
• Negotiate rates and terms within approved commercial guidelines, assess total opportunity value and coordinate room blocks, event space, deposits and contracts
• Hand over confirmed business to operations teams and maintain CRM records, forecasts, pipeline and production reports
• Represent the brand at networking events, trade shows and exhibitions

Required profile

• Minimum 5+ years of hotel sales experience in Corporate, Groups and MICE segments
• Proven track record of winning new accounts and converting group and event opportunities
• Established relationships with corporate buyers, TMCs, DMCs, event agencies and industry stakeholders
• Experience managing RFPs, group contracts, room blocks, event proposals and client negotiations
• Fluent business English; Arabic or other languages are an advantage
• Willingness to travel between hotels, client sites and industry events; UAE driving licence preferred

Required skills

• Prospecting, presentation, proposal writing and negotiation
• CRM systems, sales reporting tools, spreadsheets and hotel commercial systems
• Forecasting and strong commercial awareness