Colleague Experience Coordinator

About the role

The Colleague Experience team represents HR and supports colleagues throughout their employment lifecycle. As one of the first points of contact for new joiners, you will help create positive and lasting impressions while delivering efficient, professional, and colleague‑centric services.

Key responsibilities

• Deliver exceptional customer service, act as a trusted HR representative and resolve colleague inquiries.
• Ensure HR processes are executed accurately, maintain compliance with company policies and legal requirements.
• Maintain and update employee records in the HCM system and manage confidential personnel files.
• Support procurement, office stationery, and giveaway inventory, and assist with CX administrative tasks.
• Coordinate onboarding activities, visa processing, relocation, and induction for new colleagues and their families.
• Manage off‑boarding, exit documentation, final payroll, and transportation or accommodation support for departing colleagues.

Required profile

• High School Diploma or equivalent with 1‑2 years of experience in Human Resources or a related administrative role.
• Preferably a Diploma or Bachelor’s degree in Human Resources, Business Administration or a related field; experience with Oracle HRMS is advantageous.

Required skills

• Oracle HRMS
• HCM system
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint