Commercial Manager – Inquiry-to-Order (ITO) Lead

About the role

Join Baker Hughes' Oilfield Services & Equipment team in Dubai as a CIM Commercial Manager. You will drive commercial excellence and profitable growth by overseeing the full Inquiry-to-Order (ITO) process and acting as the key interface between sales, technical, and operational teams.

Key responsibilities

• Drive profitable revenue growth by managing commercial activities throughout the ITO process.
• Validate risk versus reward, including contractual terms, technical risk, payment security, and deal profitability.
• Develop and execute regional commercial and pricing strategies aligned with business objectives.
• Lead or support Early Engagement and Must Win opportunities, tenders, and strategic commercial projects.
• Collaborate with sales, engineering, supply chain, legal, finance, and product line teams to optimise commercial outcomes.
• Support pricing initiatives, tender benchmarking, and margin‑improvement projects across assigned regions.
• Maintain governance and compliance with commercial policies, procedures, and risk‑management frameworks.
• Manage the transition from ITO to Order‑to‑Remittance (OTR) to ensure successful project execution and customer satisfaction.

Required profile

• Bachelor’s degree from an accredited university or college (Master’s preferred in Business, Engineering or related discipline).
• Strong experience in commercial, sales, tendering or bid‑management roles within the Oil & Gas industry.
• Proven track record managing ITO processes, commercial negotiations and pricing strategies.
• Experience evaluating commercial risks, contract terms, profitability and margin optimisation.
• Excellent stakeholder‑management skills with the ability to influence cross‑functional teams and senior leaders.

Required skills

• CPQ
• Quote Machine
• Deal