Community Manager - Branded Residential Living

About the role

Driven Properties is looking for an experienced Community Manager who sits at the intersection of owners association management and branded residential living in Dubai. The role suits someone who has dealt directly with unit owners, handled service charge disputes, kept brand partner relationships strong and built genuine communities in premium developments. It combines operational precision, people skills and knowledge of Dubai's OA regulatory framework.

Key responsibilities

• Act as the main link between the owners association board, unit owners, tenants and the management company
• Run day-to-day community operations and uphold the standards expected by the OA and the brand partner
• Oversee service charge collection, arrears follow-up and budget tracking with the finance team
• Plan, coordinate and minute AGMs and EGMs, ensuring quorum and procedural compliance
• Manage and evaluate FM contractors, soft service providers and security teams against SLAs and brand standards
• Handle owner and tenant complaints, escalations and neighbour disputes professionally and document follow-through
• Coordinate move-in and move-out logistics, enforce community rules and issue violation notices
• Develop and run resident engagement programmes such as community events and seasonal activations
• Maintain accurate records of the owner register, unit usage, service charge accounts and contractor performance
• Liaise with the brand hotel or operator where applicable on shared services and resident-facing standards
• Monitor community KPIs and report regularly to senior management
• Help manage reserve fund planning inputs and preventive maintenance schedules with the technical team

What we offer

• Competitive salary based on experience and market benchmarks
• Employment visa and comprehensive medical insurance
• Company laptop and all necessary tools
• Structured onboarding and training programme
• Dynamic, growth-oriented environment within a leading Dubai asset management firm
• Exposure to a diverse portfolio of residential and commercial properties across the UAE
• Access to Driven's proprietary CRM and technology stack
• Career progression opportunities