Concierge Agent

Miral Destinations LLC

New

🇬🇧 English

Job description

About the role

The Concierge Agent delivers exceptional guest experiences in a contact‑centre environment, curating unforgettable vacation and experience plans. The role focuses on exceeding booking conversion targets, achieving top‑tier customer satisfaction, and maintaining high quality standards.

Key responsibilities

Design and present personalized vacation and experience itineraries for guests.
Meet and surpass booking conversion rates while ensuring the highest levels of customer satisfaction.

Required profile

Proven sales and guest‑service experience in a contact‑centre setting.
Strong attention to detail and ability to build lasting relationships with guests, partners, and suppliers.

Questions fréquentes

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Published 11 hours ago

Expires 1 month from now

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