Conduct Risk Manager – Compliance (Emirati Talent)

About the role

The Conduct Risk Manager will lead the design, implementation and oversight of United Arab Bank's conduct risk framework, ensuring fair customer outcomes, ethical business practices and compliance with regulatory expectations.

Key responsibilities

• Design, implement and maintain an enterprise‑wide conduct risk framework, policies and standards aligned with regulatory requirements.
• Monitor conduct‑related risk indicators, trends and incidents across products, services and channels, and conduct thematic reviews of high‑risk areas.
• Promote a customer‑centric, ethical culture and deliver training and awareness programmes on conduct risk.
• Act as the primary point of contact for regulatory and internal stakeholders, maintaining up‑to‑date knowledge of evolving expectations.
• Oversee investigations of conduct breaches, perform root‑cause analysis and ensure effective remediation plans.
• Provide strategic input to business initiatives, leveraging data analytics and customer insights to strengthen risk monitoring.

Required profile

• 12+ years of experience in risk management, compliance, audit or governance roles.
• Bachelor’s degree in Finance, Law, Business, Risk Management or a related discipline.
• Advanced degree or professional certifications (e.g., ICA, CFA, CISI, FRM, CAMS) preferred.

Required skills

• Regulatory stakeholder engagement
• Customer insights
• Incident management and remediation
• Strategy and continuous improvement
• Conduct risk framework governance
• Risk oversight monitoring
• Data analytics