Controls Execution Manager – UAE Nationals

About the role

The Controls Execution Manager supports sales governance, surveillance and control testing for Citi in the UAE. The role combines analytical work, risk assessment and vendor oversight to ensure robust sales monitoring and regulatory compliance.

Key responsibilities

• Execute Manager’s Control Assessments, periodic testing, Control Design Assessments and self‑assessments, ensuring timely completion and remediation tracking.
• Analyse data to spot trends, control gaps and opportunities to strengthen the sales surveillance framework.
• Conduct sales surveillance reviews, including mystery shopping, in line with regulatory and internal requirements.
• Track, monitor and support closure of issues and corrective action plans.
• Prepare MIS, dashboards, presentations and monthly updates for senior management on sales controls and surveillance outcomes.
• Support vendor governance activities such as KPI monitoring, payment tracking, performance reviews and service oversight.

Required profile

• Bachelor’s degree in Business, Finance, Risk Management, Accounting or a related discipline.
• 3‑5 years of experience in audit, operations, controls, surveillance, risk, compliance or similar fields.
• Experience working with outsourced vendors, governance frameworks, transition projects and KPI management.
• Strong analytical, reporting, problem‑solving and stakeholder management skills.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.
• Experience with data analysis tools.