Customer Relationship Officer – Priority Banking
Emirates NBD PJSC
Job description
About the role
The Customer Relationship Officer in Priority Banking will deliver excellent service to Priority Banking customers, aiming to boost profitability and loyalty. The role involves full ownership of customer service at the branch and ensuring client expectations are consistently met.
Key responsibilities
- Validate and track TTs, FDs, and account maintenance requests using BPM and Track Soft.
- Liaise with compliance and other departments for document submission and follow‑up.
- Action and review CRM cases assigned to Priority Banking Centers.
- Set and track sales account targets while maintaining high service quality.
Required profile
- University degree in Business or Finance.
- 1‑2 years of experience in processing, back‑office or customer services within a bank.
Required skills
- Finacle
- Fin One
- MS Excel
- MS Office
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Published 1 day ago
Expires 1 month from now
9 views · 0 interested
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Emirates NBD PJSC
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