Customer Support Specialist

TradesApp · Dubai

New

🇬🇧 English

Job description

About the role

PrimeBox is a fast‑growing self‑storage and logistics company in Dubai. We offer self‑storage units, moving & packing, and business fulfilment services. As we scale, we’re looking for a hands‑on Customer Support Specialist to manage incoming inquiries, convert leads into customers, and support clients throughout the full service and payment process.

Key responsibilities

Manage incoming customer inquiries via WhatsApp and phone.
Consult customers on storage solutions, pricing, and available options.
Process bookings, maintain customer information, and update CRM records.
Coordinate pickups, transportation, and warehouse arrangements.
Support customers throughout the storage process.
Follow up on customer payments and outstanding balances.

Required profile

2+ years of experience in customer support, sales, or a similar customer‑facing role.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Customer‑oriented and proactive approach.
Experience with CRM systems.
Excellent English communication skills.
UAE experience is a plus.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec TradesApp.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:teamtailor

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in the United Arab Emirates.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 7 hours ago

Expires 1 month from now

7 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

TradesApp

Dubai

Related job offers

Emplois à Dubai Métier : Call Centers & Telesales