Customer Support Specialist
Qureos Inc · Dubai
Job description
About the role
PrimeBox, a fast‑growing self‑storage and logistics company in Dubai, is seeking a hands‑on Customer Support Specialist. You will manage incoming inquiries, convert leads into customers, and guide clients through the full service and payment process.
Key responsibilities
- Handle customer inquiries via WhatsApp and phone.
- Advise customers on storage solutions, pricing and options.
- Process bookings, maintain customer data and update CRM records.
- Coordinate pickups, transportation and warehouse arrangements.
- Support customers throughout the storage journey and follow up on payments.
Required profile
- 2+ years experience in customer support, sales or a similar customer‑facing role.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Customer‑oriented and proactive attitude.
- Experience with CRM systems; UAE experience is a plus.
Required skills
- Proficiency in English communication.
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Published 2 hours ago
Expires 1 month from now
11 views · 0 interested
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Qureos Inc
Dubai