Document Controller – Store Compliance (Dubai)

About the role

As a Document Controller you will own the accuracy, organization, tracking, renewal and submission of store‑related contracts, permits, approvals, insurance records and compliance documentation across the Timeless Group of Companies.

Key responsibilities

• Manage DCD AMC documentation for all stores, ensuring fire and life‑safety records are current.
• Coordinate Hassantuk account activation, registration, renewal and closure for each store.
• Maintain pest control, cleaning and AC maintenance contracts, monitoring expiries and renewals.
• Submit and follow up daily and weekly store maintenance work permit requests, tracking approvals and closures.
• Handle store insurance documentation, trade licence uploads and portal submissions on the Dubai Mall portal.
• Oversee general maintenance and marketing permits, ensuring all authorisations are obtained and recorded.
• Maintain an updated tracker for contracts, AMCs, permits, approvals and expiry dates, providing timely alerts.
• Secure digital and physical archives using approved naming, version‑control and retention practices.

Required profile

• 2‑5 years of experience in document control, facilities administration or related fields.
• Systematic, detail‑oriented and able to manage multiple stores and documentation streams simultaneously.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Shared drives
• Digital portals for document upload and tracking

What we offer

• Competitive compensation for a full‑time onsite role in Dubai.
• Meaningful ownership of business‑critical documentation that directly protects store continuity.