Ecommerce Manager – Luxury Retail

About the role

A recruiter representing a client in the UAE is hiring an Ecommerce Retail Manager to own online sales across a direct-to-consumer (D2C) store and marketplaces. The role suits someone experienced in luxury retail and is based in the UAE or able to relocate to Dubai.

Key responsibilities

• Own the ecommerce P&L, revenue and conversion targets
• Manage the D2C store end-to-end (Shopify/Magento or similar)
• Run marketplace accounts such as Noon, Amazon.ae and Namshi
• Lead catalog, pricing, promotions and the campaign calendar
• Drive performance marketing coordination with the agency and in-house team
• Optimise fulfilment, returns and last-mile delivery with logistics partners
• Track KPIs: traffic, conversion rate, average order value, ROAS and stock sell-through
• Manage a small ecommerce/content team

Required profile

• 5 to 8 years in ecommerce, including 3+ years managing a UAE/GCC online retail channel
• Bachelor's degree
• Professional English; Arabic is an advantage

Required skills

• Hands-on experience with Shopify/Magento and marketplace seller centres
• Strong analytics: GA4, Excel and marketplace dashboards