Ecommerce Manager - MENA

About the role

Pattern is an eCommerce accelerator offering outsourced marketplace and eCommerce management services for brands worldwide, and it is expanding. It is looking for an experienced eCommerce expert to join its MENA team in Dubai. You will own the relationship and financial performance of a portfolio of global brands across marketplaces in the MENA region, and support the Associate Director of eCommerce in defining and implementing an end-to-end growth and profitability plan.

Key responsibilities

• Drive revenue growth on marketplaces across MENA through a data-driven approach across a portfolio of brands, on B2B and D2C marketplaces.
• Ensure a clear activity plan is in place to meet and exceed budget targets, including promotional planning, seasonal phasing, NPD launches and advertising campaigns.
• Define the strategy and joint business plan with brands to create mutually beneficial sales and marketing plans that grow market share.
• Represent brands across marketplaces with high-quality product content, including images, enhanced content, keyword SEO, local language translation and advertising campaigns.
• Analyse brand performance regularly using multiple data sources and tools, and optimise performance across all touch points.
• Manage inventory alongside merchandisers to keep a healthy pipeline.
• Maintain relationships with client partners, giving day-to-day updates on project status and changes.
• Lead cross-functional projects to implement processes that scale the organisation in MENA, and work with Operations, Content, Advertising, Creative, Merchandising and Finance.

Required profile

• Demonstrated success in managing an eCommerce business.
• 2-5 years of experience in an eCommerce role.
• Previous experience managing and growing a 3P business on marketplaces such as Amazon and Noon.
• Strong academic background (2:1 or above).
• Creative thinker and problem solver, highly organised and disciplined.
• Able to work under pressure, adapt to change and manage workloads effectively.

The hiring process includes an initial phone interview, a video interview with a hiring manager, a top-grading interview, a second-stage video interview with a presentation, and a final interview with the MENA General Manager.