FinCrime Escalations Officer

About the role

Revolut’s Financial Crime Operations team protects customers and their money by detecting and preventing financial crime. As a FinCrime Escalations Officer you will act as the escalation point for suspicious activity reports (SARs) across Revolut’s UAE branches, ensuring compliance with local regulations and timely resolution of complex cases.

Key responsibilities

• Serve as the escalation point for suspicious activity cases and ensure accurate, timely SAR submissions.
• Respond to regulatory inquiries and requests from local authorities related to SARs.
• Manage queries requiring second‑line review and work closely with the MLRO on significant cases.
• Monitor emerging patterns, report trends in suspicious activity, and recommend procedural improvements.
• Resolve escalated cases within expected resolution times and support training initiatives.

Required profile

• Experience as a compliance or FinCrime officer in a major financial institution.
• Proven track record acting as an escalation point in FinCrime operations.
• Deep knowledge of AML and sanctions regulations and ability to interpret policies.
• Strong problem‑solving and decision‑making skills with the ability to analyse complex information.
• Fluency in English; additional language skills are a plus.

Required skills