Front Desk Officer – Reception & Customer Service

About the role

We are looking for a high‑energy Front Desk Officer to be the first point of contact for clients visiting our office equipment business. You will greet visitors, manage phone traffic, and provide basic product information for commercial copiers, printers, and related IT solutions.

Key responsibilities

• Welcome walk‑in clients, corporate buyers, and vendors with a professional demeanor.
• Handle a multi‑line phone system, screen calls and route them to sales, leasing, or technical support.
• Answer high‑level product questions about printers, copiers, leasing terms, and service options.
• Create and dispatch service tickets, coordinate equipment deliveries, and maintain accurate records.
• Keep the showroom and lobby tidy, stocked with brochures, and ready for client demonstrations.

Required profile

• Minimum 2 years of relevant experience in the UAE.
• Excellent interpersonal and verbal communication skills.
• Strong multitasking ability and attention to detail for data entry and scheduling.

Required skills

• Basic computer knowledge.
• Microsoft Excel.
• MS Office Word.

What we offer

• Competitive monthly salary ranging from AED 1,500 to AED 3,000.
• Full‑time permanent contract.
• Dynamic workplace in the printing and equipment sector.