Front Office Ambassador

Arada

New

Junior 🇬🇧 English

Job description

About the role

The Front Office Ambassador ensures a seamless patient journey from arrival to departure, delivering premium service while coordinating operations between patients, doctors, and nursing staff.

Key responsibilities

Welcome and check‑in patients, verify appointments and manage walk‑in registrations.
Generate invoices, process payments, handle refunds and perform daily financial reconciliation.
Coordinate patient flow within the clinic, facilitating communication between doctors, nurses and patients.
Schedule follow‑up treatments and appointments, provide quotations and explain service costs.
Maintain a welcoming environment, manage waiting areas, handle complaints and ensure feedback collection.

Required profile

Excellent communication and interpersonal skills with a customer‑service mindset.
Strong organizational ability, attention to detail and capability to multitask in a fast‑paced clinic.

Questions fréquentes

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Published 16 hours ago

Expires 1 month from now

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