Front Office Host (Receptionist)
Hilton
Job description
About the role
Join Hilton’s Front Office team and be the first smile guests see. As a Front Office Host you will create memorable first impressions while ensuring smooth check‑in and check‑out experiences.
Key responsibilities
- Greet guests, complete check‑in, assign rooms, issue keys and provide welcome materials or bell‑service assistance.
- Process departures, verify charges, handle payments, issue receipts and use the point‑of‑sale system accurately.
- Share comprehensive hotel and local information, promote amenities and use up‑selling techniques to maximize revenue.
- Respond to guest requests, resolve concerns promptly and manage communications efficiently.
Required profile
- A passion for delivering hospitality warmth.
- Integrity and doing the right thing.
- Leadership and the ability to inspire others.
- Teamwork orientation.
- Ownership, accountability and urgency.
Required skills
- Point‑of‑Sale System operation.
- Up‑selling techniques.
- Hotel and local knowledge.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 12 hours ago
Expires 1 month from now
6 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Hilton