Front Office Receptionist – Emirati Talent

About the role

We are looking for a professional and organized Front Office Receptionist to be the first point of contact for visitors, clients and employees at our luxury resort in Abu Dhabi. You will create a positive and welcoming environment while supporting daily office operations.

Key responsibilities

• Greet and direct visitors, ensuring a warm and professional welcome.
• Answer and manage incoming phone calls, emails, and other communications in both Russian and English.
• Schedule appointments and maintain calendars for executives and meeting rooms.
• Handle administrative tasks such as data entry, filing, and document preparation.
• Coordinate travel arrangements and process expense reports when required.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with various office management tasks to ensure smooth daily operations.
• Collaborate with other departments to support overall organizational efficiency.
• Adhere to security protocols and maintain visitor logs.

Required profile

• Fluency in English and Russian (both written and spoken) – essential.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Customer‑service orientation with a professional and friendly demeanor.
• Previous experience as a receptionist or in a similar front‑office role.
• Experience working in a multicultural environment.
• High school diploma or equivalent (required); bachelor's degree in Hospitality, Business Administration or related field (preferred).
• Knowledge of hospitality industry practices (preferred).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing priorities in a fast‑paced environment.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide.
• Learning programs through Accor Academies.
• Opportunities to develop your talent and grow within the property and across the world.
• Chance to contribute to corporate social responsibility initiatives such as Planet 21.