Front Office Receptionist – Hotel
Wescott Group of Hotels · Dubai
Job description
About the role
Wescott Group of Hotels is hiring a Front Office Receptionist to join its hospitality team in Dubai. The role is ideal for a professional and customer‑focused individual who can welcome guests, manage front‑office procedures, and help create a smooth and memorable hotel experience.
Key responsibilities
- Welcome guests in a professional and friendly manner.
- Handle guest check‑in and check‑out procedures efficiently.
- Respond to guest enquiries and manage incoming telephone calls.
- Coordinate with internal departments to ensure a seamless guest experience.
- Maintain a clean, organized, and welcoming front‑office environment.
Required profile
- Previous experience in a hotel or front‑office role is an advantage.
- Good communication and interpersonal skills.
- Good command of English.
- Presentable, professional, and customer‑oriented personality.
- Ability to work effectively as part of a team.
- Strong knowledge of front‑office operations, guest relations, hotel check‑in and check‑out procedures, customer service standards, and telephone etiquette.
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Published 1 day ago
Expires 1 month from now
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Wescott Group of Hotels
Dubai