Guest Experience Expert (Arabic Speaking)
Aloft Hotels · Al-Aïn
Job description
About the role
The Guest Experience Expert delivers a memorable and unique stay for guests at Aloft Al Ain, handling a wide range of services from check‑in to luggage assistance. The role requires mobility, hands‑on work, and a focus on safety and professionalism.
Key responsibilities
- Process operational needs, address guest requests, and complete reports.
- Assist guests with loading/unloading vehicles, transporting luggage to rooms or designated bell areas.
- Provide local area highlights and ensure a smooth guest experience throughout the stay.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work or supervisory experience required.
Required skills
- Ability to stand, walk, lift up to 50 lb unaided and up to 100 lb with assistance.
- Capability to move through narrow, confined, elevated spaces and up/down stairs or ramps.
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Published 3 weeks ago
Expires 1 month from now
48 views · 0 interested
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Aloft Hotels
Al-Aïn