Head Barista

About the role

Alabbar Enterprises & Another is hiring a Head Barista in Dubai, UAE, for a full-time, on-site position. The role oversees daily coffee station operations and leads the barista team.

Key responsibilities

• Oversee daily coffee station operations and ensure smooth, efficient service.
• Prepare and serve coffee and beverages according to company recipes, quality and presentation standards, keeping taste, temperature and presentation consistent.
• Lead, supervise and coordinate the barista team, allocating tasks and coaching staff on coffee preparation, equipment handling, product knowledge and customer service.
• Keep the station and surrounding areas clean, organised and well maintained.
• Monitor inventory, stock levels and product usage, ensuring timely replenishment and minimising wastage.
• Carry out regular quality checks on coffee, beverages and other products, and keep coffee machines, grinders and equipment clean and maintained.
• Handle customer feedback and complaints professionally, and ensure compliance with food safety, hygiene, health and safety requirements.
• Monitor team grooming, attendance and adherence to company policies, and coordinate with management on staffing, stock and maintenance issues.
• Track beverage sales, support promotions and new product launches, and prepare operational, stock and wastage reports.