Guest Experience Expert – Front Office Agent
St. Regis · Dubai
Job description
About the role
Our Guest Experience Experts create memorable and unique stays by guiding guests through every step of their visit. They take initiative to deliver a wide range of services, from processing operational needs to sharing local highlights, while maintaining a safe and professional environment.
Key responsibilities
- Deliver a wide range of services that guide guests throughout their stay.
- Process operational needs, complete reports, and address guest requests promptly.
- Share highlights of the local area to enhance the guest experience.
- Maintain a safe workplace by following company policies, protecting confidentiality and company assets, and upholding quality standards.
- Ensure professional appearance, uniform compliance, and clear communication at all times.
- Perform physical duties such as standing, sitting, walking for extended periods and handling objects up to 10 pounds without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- No specific license or certification required.
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Published 7 hours ago
Expires 1 month from now
4 views · 0 interested
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St. Regis
Dubai
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