Guest Experience Expert (Front Office Agent)
Westin Hotels & Resorts · Doubaï
Job description
About the role
Westin's Guest Experience Expert (Front Office Agent) in Dubai Marina delivers a memorable and unique guest experience, going beyond simple check-in and check-out. The role takes the initiative to guide guests through their entire stay, handling operational needs, guest requests, reporting and sharing local highlights so that every transaction feels part of the experience.
Key responsibilities
- Process operational needs and handle guest requests
- Complete reports and share information about the local area
- Follow company policies and procedures, protect company assets and maintain confidentiality
- Work on your feet and move around, lifting and carrying objects of 10 pounds or less without assistance
Required profile
- High school diploma or G.E.D. equivalent preferred
- No related work experience or supervisory experience required
- No license or certification required
- Professional appearance and communication, and adherence to quality standards
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Published 1 day ago
Expires 1 month from now
8 views · 0 interested
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Westin Hotels & Resorts
Doubaï