Guest Experience Expert
Marriott Hotels & Resorts · Dubai
Job description
About the role
The Guest Experience Expert at Marriott Hotels & Resorts in Dubai creates memorable, personalized stays by guiding guests through every step of their visit. This role blends proactive service, operational support, and local insight to ensure each interaction feels part of a unique experience.
Key responsibilities
- Guide guests throughout their stay, providing information on local attractions and hotel amenities.
- Process operational needs, complete reports, and handle guest requests promptly.
- Maintain safety standards, follow company policies, protect assets, and uphold confidentiality.
- Ensure professional appearance, communication, and adherence to quality standards.
- Perform physical duties such as standing, walking, and moving items up to 10 pounds without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- Ability to work on feet for extended periods and perform light physical tasks.
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Published 1 day ago
Expires 1 month from now
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Marriott Hotels & Resorts
Dubai
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