Guest Service Agent / Receptionist
The Myriad Dubai · Dubai
Job description
About the role
The Myriad Dubai is looking for a Guest Service Agent / Receptionist to join its student‑living community. You will be the first point of contact for residents and visitors, handling check‑ins, check‑outs and day‑to‑day enquiries while ensuring a welcoming and efficient front‑desk experience.
Key responsibilities
- Greet residents and guests with warmth and professionalism.
- Manage resident check‑in and check‑out procedures, ensuring rooms are pre‑assigned and inspected.
- Prepare and place welcome packs in rooms prior to arrival.
- Maintain up‑to‑date resident profiles and perform accurate data entry in the Property Management System.
- Respond promptly to reception emails and resident queries.
- Address and resolve resident concerns with ownership and care.
- Follow standard operating procedures and property guidelines.
- Coordinate effectively with other departments to ensure resident satisfaction.
Required profile
- 1–2 years experience as a receptionist or guest services agent in a hotel or accommodation setting.
- Proficiency with Property Management System (PMS) data entry and resident profile management.
- Excellent communication, problem‑solving and attention‑to‑detail skills.
- Team‑oriented, customer‑focused, organized and proactive.
- Fluent English; Arabic is a strong advantage.
Required skills
- Property Management System (PMS) usage
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Published 6 days ago
Expires 1 month from now
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The Myriad Dubai
Dubai
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