Guest Services Associate – Hospitality & Ticketing
Miral · Abu Dhabi
Job description
About the role
As a Guest Services Associate you will be the first point of contact for visitors at Miral’s leisure attractions, ensuring a smooth and welcoming entry experience. You will provide clear information, promote services and maintain high standards of hospitality throughout the guest journey.
Key responsibilities
- Greet and welcome guests with professionalism and warmth.
- Process ticket and product sales using a computerized POS system.
- Handle cash, vouchers and foreign currency transactions accurately and reconcile registers at shift start and end.
- Provide guests with information about shows, attractions and facilities.
- Promote and upsell tickets, merchandise and additional services.
- Manage turnstiles, lost‑and‑found, and support emergency procedures.
Required profile
- Strong customer‑service orientation with a friendly demeanor.
- Ability to work flexibly in a fast‑paced, guest‑facing environment.
- Attention to detail and integrity in cash handling.
- Good communication skills in English.
Required skills
- POS system operation
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Published 5 days ago
Expires 1 month from now
18 views · 0 interested
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Miral
Abu Dhabi