Guest Services Officer - Back Office

Destination Hotels

New

🇬🇧 English

Job description

About the role

You will assist in the efficient running of the Rooms department, supporting the Rooms Division in managing Front Office operations and reservations while ensuring service meets Hyatt’s brand standards.

Key responsibilities

Assist with the efficient operation of the Rooms department in line with corporate strategies and brand standards.
Support Front Office Operations and the Reservations Department within the Rooms Division.
Collaborate with Marketing, Sales and other Rooms departments to deliver exceptional customer service.

Required profile

University degree or diploma in Hospitality or Tourism management.
Minimum 2 years experience as a Front Office Assistant or Guest Services Officer – Back Office in a larger operation.

Required skills

Strong problem‑solving abilities.
Administrative competence.
Excellent interpersonal skills.

Questions fréquentes

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Published 4 hours ago

Expires 1 month from now

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