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Hostess – Guest Service at DoubleTree Resort

Hilton · Ras Al Khaimah

Junior 🇬🇧 English

Job description

About the role

Join the DoubleTree by Hilton Resort & Spa Marjan Island team and be the first smile guests see. As a Hostess you will create a welcoming atmosphere, guide guests to their tables and ensure every visit starts and ends on a positive note.

Key responsibilities

  • Greet and seat guests warmly, maintaining a friendly environment from arrival to departure.
  • Answer guest queries promptly and courteously, providing accurate information and assistance.
  • Maintain up‑to‑date knowledge of menu items, promotions and restaurant seating arrangements.
  • Handle reservations and manage seating plans efficiently, taking messages and forwarding them correctly.
  • Follow Hilton grooming standards, uniform policies and personal hygiene requirements.
  • Report any issues following hotel procedures and comply with security, fire, health and safety regulations.

Required profile

  • Minimum 2 years experience in food & beverage or hospitality.
  • Strong commitment to delivering exceptional guest service.
  • Professional appearance and adherence to grooming standards.
  • Flexible, team‑oriented attitude with the ability to work in a fast‑paced environment.

Required skills

  • Cash‑handling experience.
  • Knowledge of food hygiene regulations.
  • Excellent guest service skills.

What we offer

  • Full‑time, on‑site position with a leading global hotel brand.
  • Opportunity to develop career within Hilton’s award‑winning workplace culture.

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Published 3 weeks ago

Expires 1 month from now

35 views · 0 interested

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Hilton

Ras Al Khaimah