Housing Attendant

About the role

Anantara Hotels & Resorts is a global luxury hotel brand. The Housing Attendant is responsible for managing staff accommodation, ensuring comfort, safety and accurate records for all employees residing on‑site.

Key responsibilities

• Accommodate new employees in staff housing according to entitlement and maintain allocation records.
• Keep up‑to‑date records of room occupancy, vacancies and furniture inventory for each apartment.
• Manage external cleaners, security officers, contractors and other service providers on the premises.
• Receive and resolve colleagues’ complaints regarding accommodation, repairs and maintenance, coordinating with relevant departments.
• Oversee welfare and privacy concerns of staff residing in the accommodation.
• Report any incidents within staff housing to the People & Culture Department promptly.
• Maintain inventory lists for each apartment, obtain signatures on check‑in/check‑out forms and handle clearance documentation.
• Ensure cleanliness and upkeep of public areas such as the roof, pump room and common spaces.
• Coordinate lease contract renewals, water/electricity clearance certificates and telephone service installations.
• Conduct monthly inspections in collaboration with Security and People & Culture managers.