In Room Dining Server

About the role

Raffles Dubai, a 5-star hotel in the city centre, is looking for an In Room Dining Server to join its Food & Beverage team. Working alongside colleagues and supervisors, the server creates a luxurious and professional dining experience for guests, reporting to the Supervisor/Outlet Manager.

Key responsibilities

• Apply Raffles grooming, discipline and service standards, and uphold LQA and outlet service standards.
• Know the menu, ingredients, allergens and dietary requirements, and recommend dishes and beverages to support revenue targets.
• Answer in-room dining calls, record and confirm orders, clarify special requests and communicate dietary needs to the kitchen.
• Deliver orders correctly, on time and with attention to guest privacy and room-entry protocols.
• Handle cash, billing and financial transactions accurately.
• Complete opening, closing and side duties, departmental paperwork and logs, and take part in monthly equipment inventories.
• Keep workstations, equipment and trolleys clean and hygienic, and liaise with Housekeeping, Stewarding and Engineering.
• Support colleagues and other Food & Beverage operations during peak periods, attend mandatory training and follow any additional duties assigned.

Required profile

• At least 2 years of experience in Food & Beverage.
• Experience in 5-star luxury hospitality or an equivalent understanding of the role.
• Hospitality studies preferred; strong reading, writing and spoken English, a second foreign language is a plus.
• Positive, energetic, guest-focused attitude with excellent communication skills.

What we offer

• Complimentary upgrades and extended stays.
• Discounted stays across Fairmont and Raffles properties.
• Dining and wellness discounts and other colleague perks.