In Store Operations Manager

About the role

CELINE, a French leather-goods, fashion and couture house founded in 1945 and part of the LVMH Group, is hiring an In Store Operations Manager in Dubai. Reporting directly to the Store Director and working closely with the Deputy Store Director, you will oversee the operational and back-of-house functions so they support the store's business objectives and enhance the customer experience. You will lead a dedicated team, optimise stock management and operational processes and uphold CELINE's standards of excellence.

Key responsibilities

• Align operational strategies with the store's sales goals and support stock availability
• Work with the Store Director and Deputy Store Director to keep back-of-house operations aligned with strategic objectives
• Lead and develop the team, including training initiatives on product knowledge and operational skills
• Oversee stock management, transfers, inventory control and regular inventories, and act on inventory reports to improve accuracy
• Manage procurement of supplies such as packaging, stationery, beverages and crockery
• Oversee ecommerce order management and optimise the ecommerce channel
• Maintain CELINE's brand image through precise back-of-house operations

Required profile

• Retail experience; 3 to 5 years of management and operations experience in a luxury/fashion business
• Proven leadership experience in managing and motivating high-performing teams
• Thorough knowledge of health, safety and regulatory standards
• English; proficiency in another language is an advantage

Required skills

• Inventory and stock control
• Operational workflow optimisation and administrative task management
• Strong interpersonal and collaboration skills