Inbound Sales Associate – Operations
Lalamove
Job description
About the role
The Inbound Sales Associate will manage incoming sales leads, support corporate accounts and coordinate fleet operations, ensuring smooth order processing and customer satisfaction.
Key responsibilities
- Own end‑to‑end handling of all inbound sales leads, including follow‑up and basic conversion.
- Identify high‑value potential leads and promptly escalate them to senior sales personnel for further nurturing and closure.
- Provide daily operational support for key corporate accounts, resolving order‑related issues and coordinating after‑sales activities.
- Manage fleet and driver arrangement, coordinate work, and follow up on compensation process flows.
Required profile
- 1‑3 years experience in Account Management, Customer Service or Sales, preferably within platform, logistics or professional services.
- Hands‑on, accountable, and comfortable working in a fast‑paced environment.
- Familiarity with CRM tools is a plus.
- Fluent in English; additional proficiency in Urdu/Hindi, Malayalam or Arabic is highly preferred.
- Bachelor’s degree in business or a related field.
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Published 4 days ago
Expires 1 month from now
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