Inbound Sales Associate – Operations

About the role

The Inbound Sales Associate will manage incoming sales leads, support corporate accounts and coordinate fleet operations, ensuring smooth order processing and customer satisfaction.

Key responsibilities

• Own end‑to‑end handling of all inbound sales leads, including follow‑up and basic conversion.
• Identify high‑value potential leads and promptly escalate them to senior sales personnel for further nurturing and closure.
• Provide daily operational support for key corporate accounts, resolving order‑related issues and coordinating after‑sales activities.
• Manage fleet and driver arrangement, coordinate work, and follow up on compensation process flows.

Required profile

• 1‑3 years experience in Account Management, Customer Service or Sales, preferably within platform, logistics or professional services.
• Hands‑on, accountable, and comfortable working in a fast‑paced environment.
• Familiarity with CRM tools is a plus.
• Fluent in English; additional proficiency in Urdu/Hindi, Malayalam or Arabic is highly preferred.
• Bachelor’s degree in business or a related field.