IT Support Associate - Data Analytics

About the role

A growing data team within a leading retail business is looking for an IT Support Associate focused on data analytics. The client is a well-established, rapidly growing organisation operating at scale across retail, with a strong focus on digital transformation and data-driven decision-making.

Key responsibilities

• Monitor daily data loads, scheduled processes and reporting environments to ensure smooth business operations.
• Investigate data quality issues, perform root cause analysis and drive effective resolutions.
• Execute SQL queries to validate data accuracy and identify discrepancies across multiple systems.
• Collaborate with analytics, technology and business teams to troubleshoot and resolve reporting-related challenges.
• Support Power BI and enterprise reporting platforms while contributing to continuous improvement initiatives.

Required profile

• 2-4 years' experience in Data Support, BI Support, Reporting Support, MIS, Application Support or Data Analyst roles.
• Experience investigating data-related issues and ensuring data integrity and accuracy.
• Understanding of databases, data flows, reporting environments and data warehousing concepts.
• Excellent analytical, communication and stakeholder management skills.

Required skills

• Strong SQL or PL/SQL skills with the ability to analyse and validate large datasets.
• Power BI and enterprise reporting platforms.

What we offer

• An opportunity to build a long-term career in Business Intelligence, Data Analytics and Data Engineering.
• Exposure to modern reporting technologies, Power BI environments and enterprise-scale data platforms.