Key Account Manager – Sales & Business Development

About the role

We are seeking a dynamic, results‑oriented Key Account Manager to manage, retain and grow corporate and key customer accounts in Dubai. The role combines sales, business development and client relationship management to drive revenue and long‑term partnerships.

Key responsibilities

• Manage and develop a portfolio of corporate and key accounts, building strong relationships with decision‑makers.
• Act as the primary point of contact, conducting regular client meetings, business reviews, presentations and site visits.
• Identify client needs and recommend suitable services, driving upselling, cross‑selling and account growth.
• Track account performance, revenue and sales targets in the CRM and prepare reports and forecasts.
• Handle client enquiries, concerns and escalations professionally, ensuring high satisfaction.
• Coordinate with internal teams to guarantee excellent service delivery and manage contract renewals.
• Monitor competitor activity and market trends to uncover new business opportunities.
• Travel within Dubai and other UAE locations for client meetings and site visits as required.

Required profile

• Bachelor’s degree or diploma in Business, Marketing, IT or a related field.
• 1–4 years of experience in sales, business development, key account management or B2B corporate sales.
• Proven track record of upselling, cross‑selling and achieving revenue targets.
• Experience managing corporate clients and strategic accounts.
• Strong negotiation, presentation and communication abilities.
• Willingness to travel within Dubai and other UAE locations.
• Fluent English; Arabic proficiency is a plus.