Maintenance Engineer Air Traffic Management (ATM) Systems

About the role

The Residence Maintenance Engineer will provide technical support for the maintenance, warranty and operation of a complex Air Traffic Management (ATM) system and its associated infrastructure. Working closely with local and international engineering teams, the role ensures system reliability and availability across the United Arab Emirates.

Key responsibilities

• Support installation, configuration, integration, testing and maintenance of ATM systems and related equipment.
• Provide first‑line technical support and troubleshooting for hardware, software, networking and system issues.
• Develop and deliver maintenance procedures and technical instructions for local engineering teams.
• Deliver on‑the‑job training and technical guidance to maintenance personnel.
• Assist with software upgrades, releases, problem reports and hardware repair activities.
• Coordinate with engineering teams to resolve technical issues and implement required system changes.
• Support cybersecurity and system maintenance activities.
• Travel to other project sites or overseas for technical support and training when required.

Required profile

• Degree or technical qualification in Engineering, Computer Science, IT or a related field.
• Experience with complex computer systems, including servers, network switches, firewalls and related infrastructure.
• Knowledge of cybersecurity, UNIX/Linux operating systems and TCP/IP networking.
• Strong understanding of computer hardware, peripherals and troubleshooting.

Required skills

• TCP/IP networking
• Data transmission
• UNIX/Linux operating systems
• Cybersecurity
• Servers and network switches
• Firewalls
• Software configuration and implementation
• ATM systems (e.g., TopSky‑ATC)
• Microsoft Windows
• Microsoft Office