Manager TMC Partnerships

About the role

Emirates is hiring a Manager TMC Partnerships in Dubai, a commercial leadership role within its Global Business organisation. The role owns the strategy for Travel Management Companies (TMCs) and Business Travel Accounts (BTAs), leads strategic relationships with major global partners and drives commercial growth, innovation and customer experience. It combines global account leadership, strategic partnerships, commercial performance, contracting and technology-led innovation, with prime accountability for an overall TMC and BTA revenue target.

Key responsibilities

• Own and drive the segment strategy for TMCs, BTAs and client partnerships, aligned with Emirates Commercial and NPSD objectives.
• Build and strengthen strategic partnerships with global TMCs and BTAs, leading a business travel centre of excellence and a team of Global Key Account Managers to grow revenue and market presence.
• Lead and develop the Emirates MICE proposition and team, ensuring strategic revenue growth and global development in relevant markets.
• Develop, negotiate and manage strategic partnerships with airlines, financial institutions, payment providers and key internal stakeholders.
• Lead TMC and BTA contracting, ensuring alignment with Emirates policies, legal requirements and governance frameworks.
• Partner with Data and Systems teams to identify and deliver opportunities for automation, innovation and technology advancement.
• Maintain effective servicing of global TMC relationships through business reviews and awareness of industry trends, including direct connectivity with Global Distribution Systems.
• Monitor performance, booking trends, pace and demand across TMCs and BTAs, turning insights into actions that support KPIs, sales targets, profitability and contractual compliance.

Required profile

• Attested degree or honours qualification (12+3 or equivalent).
• More than 10 years' experience in Commercial/Sales or a relevant related area.
• Experience in corporate travel, airline sales or global account management.
• Proven track record of managing TMCs, BTAs and/or strategic partnerships at regional or global level.

Required skills

• Contract negotiation and commercial performance management.
• Stakeholder engagement and strategic account and partnership management.
• Business development and driving performance and growth in complex global environments.

What we offer

• An attractive tax-free salary.
• Travel benefits exclusive to the industry, including discounts on flights and hotel stays worldwide.