Medical Secretary cum Admin

About the role

Royal Health Al Salam Specialized Hospital in Abu Dhabi is looking for a full-time Medical Secretary cum Admin. The role provides administrative, clerical and secretarial support so that the medical facility runs smoothly every day. It covers patient and office correspondence, appointment scheduling, record keeping and general support to doctors and management.

Key responsibilities

• Manage daily administrative and secretarial tasks in the clinic or hospital.
• Handle incoming calls, emails and patient correspondence professionally.
• Schedule patient appointments and manage doctors' calendars.
• Prepare and maintain medical and administrative documents, letters and reports.
• Maintain accurate filing systems for patient records and office documents.
• Coordinate with patients, doctors, insurance companies and external vendors.
• Assist with medical billing, invoices, quotations and insurance documentation.
• Monitor and manage office and medical supplies inventory.
• Coordinate laboratory requests, referrals and follow-ups when needed.
• Keep patient and company information confidential and support management and medical staff with day-to-day needs.

Required profile

• Bachelor's degree or diploma in Business Administration, Healthcare Administration or a related field.
• 1-5 years of experience in medical secretary or administrative roles; clinic or hospital experience preferred.
• Strong communication, organizational and multitasking skills, and ability to work under pressure in a fast-paced environment.
• Professional appearance and attitude.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Knowledge of medical terminology is an advantage.
• Preferred: time management, attention to detail, problem-solving, document control experience and Arabic language skills.