Microsoft 365 Manager

About the role

We are looking for a seasoned Manager to lead the administration, governance and security of our Microsoft 365 environment in Ras Al Khaimah. The role will ensure the platform is reliable, compliant and optimised while supporting business users across the organisation.

Key responsibilities

• Manage and govern Microsoft 365 services including Exchange Online, Teams, SharePoint Online and OneDrive.
• Lead Entra ID administration, Conditional Access, MFA, SSO, PIM and hybrid identity management.
• Oversee Intune for endpoint management, device compliance and mobility solutions.
• Implement and maintain Microsoft Purview controls such as DLP, sensitivity labels, retention and compliance policies.
• Manage Microsoft Defender for Office 365 security capabilities.
• Drive automation and operational efficiency through PowerShell scripting.
• Ensure platform availability, security, governance and user adoption.
• Collaborate closely with cybersecurity, infrastructure and business teams to deliver secure and effective services.

Required profile

• 8‑12 years of experience in Microsoft 365 administration and engineering.
• Strong enterprise‑scale experience with Microsoft 365 tenant management and governance.
• Hands‑on expertise in Entra ID, hybrid Active Directory and Entra Connect.
• Extensive experience with Microsoft Intune and endpoint management.
• Working knowledge of Microsoft Defender and Microsoft Purview.
• Proficiency in PowerShell automation.
• Good understanding of M365 licensing models (E3/E5), ITSM practices and change management.
• Preferred experience in government, public sector or GCC environments.

Required skills

• Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive)
• Entra ID, Conditional Access, Multi‑Factor Authentication, Single Sign‑On, Privileged Identity Management
• Hybrid Identity, Entra Connect (Azure AD Connect)
• Microsoft Intune – endpoint and device compliance management
• Microsoft Purview – DLP, sensitivity labels, retention and compliance policies
• Microsoft Defender for Office 365
• PowerShell scripting for automation
• M365 licensing (E3/E5)
• IT Service Management (ITSM) and change management processes